Pioneer Residential VoIP
VoIP (Voice over Internet Protocol) lets you make crystal-clear calls over your Pioneer Fiber connection — keeping your existing phone number and home phones while adding powerful features like a mobility app and voicemail to email.
Residential VoIP
A modern home phone experience powered by your Pioneer Fiber Internet connection.
Essential Plus
$31.95/mo
Mobility App
Unlimited Outgoing Calls — 48 Contiguous States & Canada
Unlimited Free Incoming Calls
Voicemail to Email
International Calling Available
Use Your Existing Home Phones
Local Service and Support
Call Waiting Caller ID
What is VoIP?
VoIP replaces traditional landline service, routing your calls over your existing Pioneer Fiber Internet connection.
Keep your current phone number or add new ones — and continue using your existing home phones with a simple adapter.
Need more information?
Our team is happy to help answer questions about switching to VoIP or getting set up.
Resources & Account Tools
Helpful guides and self-service tools for your Pioneer VoIP service.
Battery Backup Instructions
Learn how to set up and maintain the battery backup unit for your VoIP service during power outages.
Manage VoIP 911 Address
Keep your emergency 911 address up to date so first responders can locate you accurately when you call for help.